Client wanted to develop a comprehensive cloud based CRM solution for small businesses around the world.
They wanted to build a solution that was all inclusive meaning it had capabilities like analytics & reporting,
merchant account handling, order fulfillment integration, website edits, social media integration, affiliate marketing etc.
Quadrant developed an All-In-One CRM solution with the following key features:
- Analytics: Proactive alert based reporting to centralize your reporting needs
- Merchant Account: Load balancing, targeted sales mapping, cascading merchants and customize the data you want to send to
- Fulfillment: Manage everything from your invoice and packing slip creation to handling customer requests with tracking number
delivery and inquiries
- Website Edits: Integrate your pre-existing HTML web site or quickly create your own landing page and launch the sale of
your product in minutes
- Brick and Mortar: Easily merge your online sales system with your POS storefront to create a single entity
- Social Integration: Promote your company across all of your social media platforms like Facebook, Twitter, Instagram and
Pinterest, from a single screen
- Call Center: Single screen wizards let your customer service and call center efficiently manage your customer requests
- Affiliates: Everything you need to manage your affiliate tracking without having to pay for expensive 3rd party add-ons
Client was very satisfied with the CRM developed by Quadrant and it was very user friendly for their customers.
In the first 3 months after launch, client was able to sign up 700 customers.